Since Schaeffler first launched REPXPERT, it has developed into a strong brand in the automotive aftermarket and encompasses all garage-oriented services offered by Schaeffler. There are currently, around 200,000 users from 36 country portals in 16 languages that access REPXPERT. To structure this amount of information more clearly and ensure a user-friendly experience, Schaeffler have updated the garage portal and raised it to a new level.
“Through REPXPERT garages and technicians have an easy-to-use portal that quickly guides them to the information they’re searching for and offers more technical content than ever before as part of the free service”. – Warren Barnett, Head of Automotive Australia & New Zealand.
To improve navigation a personalized dashboard has been implemented with extensive technical information and repair data, an overview of training courses, news and events are now available to every website visitor.
Users with registered accounts have even more functions available: they can access the complete aftermarket parts catalogue, manufacturer data and see their latest activities, like recently selected products or vehicles.
A revised navigation menu and new global search function within the catalogue and technical information quickly takes users to the desired REPXPERT content. Garages also have access to the bonus program where they can accumulate points found in Luk, INA and FAG product boxes and exchange them for specialty tools and other useful items. Other additional features include a complete range of repair data and vehicle-specific repair and maintenance information (RMI) from TecAlliance as well as the ability to register for training courses.
“We listened to the feedback we received from garages worldwide and have implemented those changes into REPXPERT which now offer our users an even better experience that includes more technical information than ever,” explains Warren Barnett.
More content to make everyday garage work easier.
The integrated parts catalogue continues to offer the entire product range of all aftermarket manufacturers for free and now allows easier access to extensive repair and maintenance information (RMI). Schaeffler product data also gets updated daily.
REPXPERT users will also find numerous courses with extensive theoretical and practical knowledge: classroom training courses, online training courses and e-learning courses can either be accessed directly or booked via an integrated calendar with online registration. Additionally, REPXPERT offers more in-depth technical information that is continuously expanded, such as installation videos, step-by-step instructions, garage tips and help with typical fitting errors.