Privacy Policy

This privacy statement applies to your use of Hanvic South Yarra Auto Parts Pty Ltd's website, at www.hsy.com.au

We understand and appreciate the fact that our customers are concerned about the privacy afforded to their information collected via the Internet. We are committed to providing our customers with a high level of privacy in relation to the personal information that is collected whilst online. To display this commitment, we provide the following privacy statement for our customer's viewing.

Personal Information Collected

The type of information generally collected by Hanvic South Yarra Auto Parts Pty Ltd includes your name, address, telephone number, facsimile number, e-mail address, and credit card number. This information is collected in order for Hanvic South Yarra Auto Parts Pty LTD to perform the services that you have requested.

When you look at this website, our Internet Service Provider makes a record of your visit. The following information is logged for statistical purposes:

  • your server address
  • your top level domain name (for example .com, .gov, .au, etc)
  • the date and time of your visit to the site
  • the pages you accessed and documents downloaded
  • the previous site you have visited
  • the type of browser you are using

We do not use or disclose your personal information collected to any third party without firstly gaining your consent, or where it is requested by law.

Use and Disclosure of Personal Information

Your e-mail address is recorded only if you send an e-mail message to us. We respect the confidentiality of the information you provide to us. As such, any personal information that we collect will only be used for the purpose for which it has been provided to us. Under no circumstances will your e-mail address be added to a mailing list or used for any other purpose without your consent being obtained or where it is required by law.

Users should be aware that there are inherent risks transmitting information across the Internet.

Personal Information Quality

Our goal is to ensure that your personal information is accurate, complete and up-to-date. To assist us with this, please contact us if any of the details you have provided change. Further, if you believe that the information we have about you is not accurate, complete of up-to-date, contact us and we will use all reasonable efforts to correct the information.

Personal Information Security

Hanvic South Yarra Auto Parts Pty LTD is committed to keeping secure the data you provide us and we will take all reasonable precautions to protect your personally identifiable information from loss, misuse or alteration.

Access to Personal Information

You can request us to provide you with access to the personal information we hold about you. If we are able to, we will provide you with access. A fee may apply to such access. If we deny your request for access, we will let you know why. Access is limited to our record or your name, address, telephone number, facsimile number, e-mail address, and credit card number.

Cookies

A cookie is a piece of information that an Internet website sends to your browser when you access information at that site. Cookies indicate to a website that you have been there before and they can be used to record what parts of a website you computer is visiting. Cookies to not identify individual users, although they do allow identification of the type of browser used and the Internet Service Provider (ISP).

Cookies can be either "persistent" or "session" based. Persistent cookies are stored on your computer, and may be used to track your browsing behavior upon return to the issuing website. On the other hand, session cookies are short-lived, are only used during a browsing session, and expire when you quit your browser.

This website only makes use of session cookies. It is only during a database query of the website that session cookies are used. No cookies are used on this website except those associated with the database access. The website statistics for this site are generated from the web logs as outlined above.

Once you close your browser, the session cookie set by this website is destroyed. We assure you that no personal information is maintained which might identify you should you visit our website at a later date.

Promotional Material

If you have registered to receive e-mail communications from us and later change your mind, you may contact us to have your name removed from our distribution lists. You have the following options to do this:

1. You can send an e-mail to us via our website enquiry form.

2. You can send mail to the following address:

Hanvic South Yarra Auto Parts Pty Ltd
3 / 650 Church Street
Richmond VIC, 3121

You may view our privacy policy document at our office. This document sets out our policies on the management of your personal information.

For more information

If you have any questions, concerns or comments, please contact us